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City Spotlight

Posted on: February 3, 2022

Service Spotlight

Service Spotlight Maggi_Cook

This week, we’re highlighting one of our Water Utility Billing Clerk, Maggi Cook. Maggi has worked for the City since 2022, taking payments, answering phones, setting up new water accounts, and helping customers with everything they need.

“Working with the public feels so satisfying, knowing that I've helped make someone's day better,” Maggi says. "Sometimes they just need to interact with a smiling face."

Her supervisor, Kimberly Barrett, praises Maggi’s friendliness and willingness to go above and beyond for the citizens of Glenpool. “Maggi is friendly and always has a smile for our customers,” says Barrett. “She has fun at work but also takes her job seriously. It’s important to her that our citizens receive good service and accurate information when contacting our office.”

Her job isn’t always easy, but Maggi believes tomorrow is a new day and doesn’t take things personally. Why? Because she loves Glenpool and our small-town feel. “Not only are the residents our customers. They also become my friends.”

When she isn’t working, Maggi enjoys long, relaxing days at the lake with her family - especially her grandchildren. We hope you’ll join us in thanking Maggi for helping make Glenpool a great place to live!

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